Request a custom formulation quote or sample kit
Tell us about your product concept, target order volume, and packaging vision. Our cosmetic chemists and supply chain team will respond within 24 hours.
Dedicated communication for international beauty buyers
We support global founders and procurement teams across multiple time zones with specialized language desks.
English client desk
Active DeskDirect technical communication with bilingual cosmetic chemists and account managers for North American and European brands.
Japanese client desk
Active DeskSpecialized support for Japanese market requirements, Ministry of Health standards, and precision cosmetic packaging sourcing.
Arabic client desk
Active DeskDedicated coordination for Middle Eastern beauty buyers, Halal formulation requirements, and SASO / GSO compliance dossiers.
Submit your project brief or sample request
Share your formulation requirements, desired packaging format, and projected timeline. We provide itemized quotes and dispatch custom sample kits.
Sampling policies and project guidelines
Key operational details on formulation prototyping, confidentiality, and global freight dispatch.
What is the turnaround time for physical formula samples?
Benchmark formulation samples dispatch within 7 business days via international air express (DHL/FedEx) with full tracking.
How do we handle formulation confidentiality and NDAs?
We sign a mutual Non-Disclosure Agreement (NDA) before receiving proprietary ingredient requests or custom packaging engineering drawings.
What details should be included in the initial briefing?
Helpful details include target product category, key active ingredients, desired texture feel, primary packaging style, and target retail market.
How are international shipping and customs clearance managed?
We handle export documentation, safety data sheets (MSDS), Certificate of Analysis (CoA), and bonded freight shipping to your destination port.
We routinely execute bilateral confidentiality agreements prior to reviewing proprietary active ratios or custom mold engineering drawings.